Mental Health Services

The ANU has a range of resources available that cover common topics of interest to students such as homesickness, issues with study, relationships and mental health.

Urgent crisis support

Service Description Contact
Emergency 24-hour emergency assistance (Police, Fire, Ambulance) 000 112 (GSM mobiles)
Canberra Rape Crisis Centre A crisis and counselling telephone support service: 7am-11pm 6247 2525
ACT Crisis, Assessment & Treatment Team (CATT) 24-hour mental health emergency access & support 1800 629 354 or 6205 1065
Lifeline 24-hour telephone counselling – Cost of local call (fixed lines). 13 11 14
Kids Helpline 24-hour crisis line for people aged 5-25 years 1800 551 800
Suicide Call Back Service 24-hour crisis counselling and call back 1300 659 467
Domestic Violence Crisis Service (DVCS) 24-hour domestic violence crisis assistance 6280 0900
1800 RESPECT 24-hour national sexual assault & domestic violence crisis counselling line 1800 737 732
Mensline 24-hour telephone counselling & support for men 1300 78 99 78
HealthDirect 24-hour medical & health advice line staffed by registered nurses 1800 022 222 or 6207 7777
Poisons Information Line 24-hour advice by medical professionals on acute or chronic poisoning 131 126
National University Support Line Australia wide 24/7 University support line 1800 572 224

Online Resources:

  • Mind Health Connect – an electronic hub of Australian mental health services and resources, providing high quality information across a range of services and needs, (also on Facebook and Twitter).
  • QLife – Q Life provides a nation-wide, early intervention, peer supported telephone and web based service to diverse people of all ages experiencing poor mental health, psychological distress, social isolation, discrimination, experiences of being mis-gendered and/or social determinants that impact on their health and wellbeing. The QLife line operates daily from 3pm to 12am.
  • Sane Australia – online and telephone helpline, fact sheets, podcasts/videos, mental health campaigns, stigma reduction & research. or 1800 18 SANE (7263).
  • Beyond Blue – national organisation offering information and advice on mental health issues especially depression and anxiety.
  • Black Dog Institute – offers evidenced-based information and resources on depression and bipolar disorder.
  • Centre for Clinical Interventions (CCI) – high quality interactive workbooks, strategies and self-help information on a range of mental health topics.
  • ECouch – a free interactive web-based self-help program for issues such as general anxiety, social anxiety and depression.
  • MoodGYM – a free interactive online program teaching skills to cope with life’s problems, including CBT for preventing depression.
  • Just Ask Us – online network for tertiary students with information, tools and advice on drug, alcohol, mental health and wellbeing issues.
  • Reach Out – an interactive site for young people with help, information, and support for a range of issues, including fact sheets, stories, forums and videos.
  • Authentic Happiness – focuses on developing positive emotions and strengths.
  • Anxiety Self-help – information about managing anxiety disorders and phobias.
  • Alcohol & Drug Information Service – 24-hour information, advice, & support for those affected directly or indirectly by drug & alcohol issues 6207 9977